For licensing (Institutional/Enterprise), procurement questions, and support, include your tier and deployment size.
Please include:
• Tier (Professional / Institutional / Enterprise)
• Number of devices (activations)
• Procurement constraints (if any)
• Delivery contact (name + email)
Please include:
• App version
• Windows version
• What you expected vs what happened
• A screenshot if relevant
If you are part of an institutional deployment, use your internal program contact route for the quickest response.
